Terms and conditions

These terms and conditions apply to your use of this website. By using this website, you are deemed to have read and agree to be bound by these Terms of Service.

Returns

All products are guaranteed to be of the highest quality. If by chance you have found your item to be defective it may be returned for a 100% refund or replacement provided we receive notification within 7 days of receiving the goods. Returns must be returned to Ben Timmins Gallery in the same condition as they were when you received them.  Refunds will not be given if you have damaged the goods. This includes damage caused by inadequate packing when returning goods. Please include all relevant postal details and a copy of your invoice. If your print is damaged in transit please contact Ben Timmins Gallery immediately and a replacement we will be arranged.

All work listed on the website is subject to New Zealand and international copyright and intellectual property rights laws. This means the artwork listed remains the property of Ben Timmins Gallery until the point of sale. It also means it is illegal to download images for any use what so ever.

Pricing

The totals shown in your shopping cart are in New Zealand Dollars and include GST. Freight costs include GST, packaging, freight and insurance.

Packaging

Giclee prints on Archival  paper  are posted to you rolled in tissue paper, inside a mailing tube.

Shipping

All prints delivered within New Zealand are sent  by courier and must be signed for at the time of delivery.

International orders are shipped by courier to any destination worldwide. For international orders shipping is estimated on the shopping cart / checkout, as a flat fee. If the shipping fee exceeds the estimate you will be contacted regarding any additional costs.

Orders will leave Ben Timmins Gallery within seven working days of receiving the order. Shipping  is five to ten working days from leaving Ben Timmins Gallery.

Cancellation of Orders

Any orders you wish to cancel must be done via email before  10.00am the next  day.

Payment Methods

The secure checkout process is by means of PayPal, and accepts credit cards.  If you prefer other payment methods, please contact the Gallery.